FAQ'S

A. Not all hōjicha is created equal. Other brands typically only use low grade tea leaves and the final product will predominantly consist of stems. Our hōjicha uses only the highest quality tea leaves which are carefully selected and roasted by Japan’s only dedicated hōjicha tea master, bringing out a clean, fresh aroma, rich flavour, and low caffeine profile. From leaf to cup, every step is designed to preserve the richness, tradition and quality that other brands can’t match.

Our tea comes from Tsuchiyama, a historic tea-growing region in Shiga Prefecture, Japan. The area is famous for its pristine water, rich soil and ideal climate, which produce leaves with naturally rich aroma and depth. We partner directly with a tea master who has dedicated his life to hōjicha, ensuring every leaf meets our exacting standards.

Hōjicha is wonderfully versatile! You can enjoy it hot or cold and any time of the day thanks to its gentle, low-caffeine profile. Check out each product page for its tailored preparation instructions or our brewing page for recipes, ideas and our favourite ways to enjoy hōjicha.

We offer free standard shipping within Australia, typically delivered in 3–7 business days. If you need your tea sooner, express shipping is available at checkout. We also offer standard international shipping to Singapore, New Zealand and United Kingdom. For more information, check out our Shipping & Order Policy.

To preserve its aroma and flavour store your hōjicha in a cool dry place. Keep it in the Hojicha House airtight container provided.

Properly stored, loose-leaf hōjicha and powder stays fresh for several months, allowing you to enjoy every cup at its best.

Yes! We love working with cafés, restaurants, retailers, and other businesses who want to share high-quality hōjicha with their customers. If you’re interested in wholesale, please contact us via hello@hojichahouse.com.au or our contact form to discuss pricing, order quantities and delivery options.